Banglalink 1GB 3G pack now only 275 tk,
just dial: *5000*511#
To know volume: *222*3*29#
deactive: *222*2*29#
validity: 30 days
*vat applicable
Monday, March 31, 2014
Banglalink New 3G pack
Banglalink 1GB 3G pack now only 275 tk,
just dial: *5000*511#
To know volume: *222*3*29#
deactive: *222*2*29#
validity: 30 days
*vat applicable
Saturday, March 29, 2014
Robi Damal Shamal is back! Enjoy 650%++ bonus
First time in Bangladesh Robi introduces 650%++ bonuses for existing Damal Samal Subscribers, upon bringing new friends into Super Damal Samal Package.
- FREE Internet search with “Robi Shobjanata” offer.
- 25 paisa/SMS to any local numbers (24hrs).
- 50 paisa/MB for Internet
Super Damal Samal "Friend Bring Friend" Offer
Under this offer all the existing Damal Samal subscribers will enjoy 650%++ bonus on adding a friend to Super Damal Samal Pack, and use Taka 10. However, existing and new subscriber can also avail extra bonuses by recharging Taka 22 with Super Damal Samal Bonus Card (Special Scratch Card, and not available in EasyLoad).
Super Damal Samal Bonus Card Offer (Special Scratch Card for Super Damal Samal offer):
For every Super Damal Samal Bonus Card recharge of BDT 22 customer will enjoy the below Bonus
· 4 Robi-Robi mins
· 4 SMS for any operator usage
· 4 MMS for any operator usage
· 4 robi-robi mins video call
13 Super FNF Call Rates:
Recharge Offer @ Tk 22 after migrating to Damal Samal Package:
- 2 Robi Super FnF & 11 any operators Super FnF numbers
- 4.17paisa/10sec to 2 Robi Super FNF numbers for 24 hrs
- 10paisa/10sec to 11 any operators Super FNF numbers for 24 hrs
- Robi Super FnF & any operators Super FnF tariff validity will be 11 days from the recharge day
Regular Call Rates & Numbers:
- 15 paisa/10sec to any local numbers during 12am to 5pm
- 25 paisa/10sec to any local numbers during 5pm to 12am
- 25 paisa/SMS to any local numbers for 24hrs
- 50 paisa/MB for Internet (will activate within 72 hrs after migration)
- FREE Internet search “Robi Shobjanata” offers (will activate within 48 hrs after migration). Dial *21268# for searching.
Offer Eligibility:
Any prepaid mass customer can migrate to this price plan/package by Free dialing *8999*02# or Recharging Tk 22.
Friday, March 28, 2014
Robi Samsung Galaxy S5 in Bangladesh
Robi-Samsung S5 Smartphone bundle comes with two packages--
Only SCB, AMEX, BRACK Bank & Bank Asia credit cards are applicable
Where to Pre-Book:
Pre-book your Samsung Galaxy S5 now at www.samsungmobile-bd.com/prebookgalaxys5/robi
Banglalink samsung galaxy s5
banglalink has launched a fabulous campaign with renowned
global mobile handset company samsung with one of their flagship model
of the year-galaxy s5.
banglalink customers will get many exciting offers through this offer. samsung is now taking pre-booking from 28th march-10th april. customers willing to pre-book can visit www.samsungmobile-bd.com/prebookgalaxys5/banglalink to book the offer.
timeline
pre booking phase: 28th march-10th april, 2014
handsets will be available at samsung outlets from 11th april, 2014.
offer summary
banglalink customers will get many exciting offers through this offer. samsung is now taking pre-booking from 28th march-10th april. customers willing to pre-book can visit www.samsungmobile-bd.com/prebookgalaxys5/banglalink to book the offer.
timeline
pre booking phase: 28th march-10th april, 2014
handsets will be available at samsung outlets from 11th april, 2014.
offer summary
- banglalink new/existing pre paid/postpaid/call & control customers will be eligible for this offer.
- package 1 at tk. 60,000: mrp of samsung galaxy s5+ free s-view cover (worth of tk 4,500)+12 months emi+ free 10 gb 3g data.
- package 2 at tk. 70,000: mrp of samsung galaxy s5+free s-view cover(worth of tk 4,500)+12 months emi+ 50% discount of galaxy gear fit+ free 10 gb 3g data/
- customer has to pre book through s5 pre-booking portal: www.samsungmobile-bd.com/prebookgalaxys5/banglalink
- customer needs to provide basic details like product choice (package and color), name, contact number, preferred outlet (outlet list will be available at the drop down menu)
- after pre-booking, customer will get a booking ref. number.
- customer has to go to his/her preferred outlet and show the reference number/ banglalink contact number; give bdt 10,000 as advance money within 72 hours of pre-booking confirmation.
- samsung outlet representatives will give customer a date to pick up the package from that outlet.
- customer can enjoy 12 months emi on standard chartered bank, brac bank, bank asia and city bank american express credit card on remaining amount at the time of collection. customers can also purchase with full cash.
- banglalink customers will receive 10 gb 3g data with 60 days validity after getting the handset.
- this offer is valid for limited stock.
- this package will be sold through samsung outlets.
- samsung will be responsible for all pre-booking, after sales service and warranty of devices.
Thursday, March 27, 2014
100% Bonus on GP 3G Internet
100% Bonus on GP Internet – exclusively for our Facebook Fans! Enjoy EXTRA 1GB 3G Data absolutely FREE with every subscription of 1GB 3G Pack.
To avail the offer, SMS ‘MC123’ to 8282 and after the confirmation SMS, dial *500*57# to activate the 1GB 3G Pack.
Hurry, offer valid till 1-April 2014 and you will receive the data bonus by 4-April 2014
Tuesday, March 25, 2014
teletalk Recharge bonus offer
Recharge Amount :
42 taka (exact amount) to get:
- Voice 42 Minutes (On-net)
- Video call 42 Minutes (On-net),
- SMS 42 SMS (On-net),
- Data 42 MB internet data
Note/Conditions:
- Bonus items validity 03 days including recharge date.
- Sub. Can recharge as many time as they wish during the campaign.
- Sub. Have to recharge exact Tk. of 42 for getting bonus items.
- Any prepaid subscriber can avail the bonus items through recharge.
- Campaign Duration is 03 days from the launching date (26th to 28th March-2014).
- VAT is included in the package price.
Robi recharge offer
- Top up BDT. 100 using DBBL m-wallet to qualify for the campaign.
- Highest amount recharger Robi subscriber will win a handset in every eight hours every day (12.00 am to 7.59 am, 8.00 am to 3.59 pm and 4.00 pm to 11.59 pm). In this case airtime recharge receiver’s number will be taken in account.
- In case we get more than one winner in criteria 1 subscriber who have completed first will be the winner.
- Robi will contact the winners in every alternate day.
- End of campaign period, Robi Digital Services will arrange a ceremony and disburse the handsets among the winners.
Sunday, March 23, 2014
Airtel insurance premium service
Biller ID
ALICO: 111
Pragati Life Insurance: 100
Sunflower Life insurance: 700
Bill No : Your policy Number
Making Payment is Completely Free
Banglalink 3G packages New March-2014
the way we have reshaped the bangladesh telecom market and made
mobile telephony affordable to everyone, in that same spirit we would
like to reshape the mobile internet market by offering superior 3G
experience at affordable data tariff plans to bring the service to every
common bangladeshi. banglalink 3G provides value for money through the
right experience. discover our affordable packs below.
*all tariffs are limited time promotional offer.
*all tariffs are limited time promotional offer.
*note: all items are subject to 15% vat in addition to the abovementioned charges.
promotional offer in banglalink 3G packs:
banglalink 3G packs:
*all tariffs are limited time promotional offer.
3G pack balance check:
- to check balance, pre-paid and call & control subscribers can dial *222*3#.
- to check balance, post-paid subscribers can type 3G and send SMS to 121 or call 01911304121
terms & conditions:
- above mentioned data packages’ tariff plan will be valid till further notice.
- subscribers will be able to enjoy the maximum speed of 1mbps.
- the speed may vary subject to device compatibility, usage pattern and subscriber location, etc.
- subscribers will be charged at tk 0.01/10 kb once the quota (volume) finish before pack expires.
- to find consumed quota (volume), prepaid and call & control subscribers need to dial *222*3#
- to find consumed quota (volume), postpaid subscribers need to type 3G and send SMS to 121 or call 01911304121
- data packs will have auto-renewal.
- subscribers need to be within 3g coverage areas to enjoy the 3g speed.
- 15% vat applicable.
- to know more, dial 77666 (free)
3g mixed bundle package :
- all banglalink pre-paid and call & control customers can enjoy this offer.
- minutes and sms can be used 24 hours a day to any local operator.
- mms can be used 24 hours a day to banglalink numbers.
- in case of multiple bundle purchases, longer validity will be applicable.
- unused bundle will not carry forward on expiry of the validity.
- to check bundle balance customers need to dial *124*500#.
- 10 sec pulse will be applicable for all bundle minutes.
- vat applicable.
- this is a limited time offer.
existing data packs in 3g:
existing pre-paid and Call & Control 2g data subscribers enrolled in the mentioned packages can also enjoy banglalink 3G internet as below:*note: all items are subject to 15% vat in addition to the abovementioned charges.
Saturday, March 22, 2014
Banglalink 3G buy 1GB & get 1GB free
#Banglalink New 3G pack:
Now with 1GB 3G data pack get bonus 1GB 3G data absolutely FREE only at Tk. 350..!!validity also 30 days To activate this smart surfer pack dial *5000*506#
Banglalink priyojon APEX SPECIAL PROMOTION
#offer details:
•all prepaid and c&c customers need to recharge tk.58 at once to become eligible. they will receive a reply sms regarding the discount and availing process after 58 taka recharge.
•customers need to type “p” and send it to 2012. eligible customers will receive 5 digit unique discount code. then customer can avail discount upon showing the code at the outlet.
•for each 58 tk recharge customer will get only one unique code. they will also get 58 bonus prize points in their account.
•all pure postpaid, sme postpaid, pco postpaid, corporate customers, icon customers and banglalink employees don’t need to make any recharge. they can easily avail this offer just typing “p” and send it to 2012.
•the campaign will run for a limited time only
•for details call 121 or 01911304121
Friday, March 21, 2014
airtel's Door Step Service
Cosy couch, cricket on TV, horrible traffic outside? So many reasons to stay indoor yet so much to do! Have no fear, airtel's Door Step Service is here!
Just Dial dial *121*12# and receive essential services right at the comfort of your home!
-SIM replacement
-Bill Collection and Recharge
-Int. Roaming & Auto debit
-Cheque/Doc Collection
-3G & 2G Data Pack [Postpaid]
-Security Deposit Collection (Only for postpaid)
-New Sale
Thursday, March 20, 2014
Citycell reactivation offer March-2014
Offer details:
Citycell to Citycell 25paisa/Min
Citycell to Other 60paisa/Min
sms any local operator: 50 paisa
10 Sec Pulse
VAT Applicable
Wednesday, March 19, 2014
Grameenphone Unlimited Facebooking
Grameenphone brings for your convenience the availability of Facebook anytime and anywhere! From now on, you won’t even need internet for using Facebook in your handset, just use our SMS/USSD services and enjoy the whole world of Facebook!
For Facebook SMS , we have 2 packages: BDT 2 for 5 days & BDT 5 for 10 days. To activate, type FB and send it to 32665
For Facebook USSD, we have 2 packages: BDT 2 for daily usage & BDT 5 for weekly usage. To activate, just dial *325#
So what are you waiting for? Hurry and take this attractive offer from Grameenphone!
Grameenphone introduced Facebook SMS as an additional
enabler of the mobile social network experience of its valued
subscribers. With the Facebook SMS, One can use Facebook’s basic
functionality like status update, send friend request, search friend etc
through the SMS without internet connectivity.
In order to activate the service, subscriber has to SMS FB to 32665
and a confirmation code will be sent to you via SMS which needs to be
entered in your Facebook account for initiate Facebook SMS. Or follow
this link from mobile: http://m.facebook.com/ Settings> SMS. Then you
can update your Facebook status and receive notification through SMS.
So What’s New!!??!
Previously, the charging model was BDT 1/SMS and all
incoming messages were free. But now, with the revamp we are introducing
subscription based model with additional features like Birthday Alert,
Status shuffle etc. So this allows our subscriber to be connected with
their preferred social news without necessarily being connected!
Charging:
Subscrition Model 1:BDT 2* for 5 days subscription based model with 4 free SMS. After finishing the 4 messages, each message will cost BDT 1*.
Subscrition Model 2:
BDT 5* for 10 days subscription based model with 12 free SMS. After finishing the 12 messages, each message will cost BDT 1*.
Customers need to send SMS to the port 32665 for below mentioned keywords.
For more details:
http://tinyurl.com/m2ehvw6
Grameenphone Premium Banking for Platinum STARs
Eastern Bank Limited (EBL) has launched a host of banking solution and services for the Platinum Plus STAR Customers of Grameenphone Ltd., the leading mobile phone operator in the country.
Grameenphone Ltd., the leading mobile phone operator in the country launches a Co-Branded Platinum Plus Banking Solution jointly with Eastern Bank Limited.
Under this campaign, Grameenphone Platinum Plus STAR customers can open a special Savings Account that comes with Co-branded International VISA Platinum Debit & Credit Cards and special privileges on personal loans, locker services, student banking services, waiver on various FEEs along with few exclusive non-banking benefits provided by both parties.
The details of the offer have been given below
Platinum Plus Credit Card (EBL)
- Dual Currency Credit card
- Interest Rate: 26% P.A. or 2.17% Per Month
- Credit Limit: Maximum BDT 500,000 (Unsecured) and Up to BDT 2,000,000 (Secured)
- Complimentary Access to EBL SKYLOUNGE & BALAKA LOUNGE at Hajrat Shahjalal Int’l Airport, Dhaka
- 6% Special discount on hotel booking through www.agoda.com on top of lowest rate
- 100% Waiver on Cash Security Deposit to avail International Roaming Subscription
- 100% Waiver on Issuance Fee
- EBL Sky Miles Program Enrollment
- Access to 600 Airport Lounges in 100 Countries
- FREE First Card Check Book
- First Year Annual Fee Waiver
- Payment through Auto Debit & Internet Banking
- Semi-annual Account Summary
- Global Concierge Online
- Risk Assurance Program: Platinum Plus Cardholders are entitled for coverage of BDT 1,000,000 and the double benefit insurance coverage
- Supplementary Card: No supplementary card
Platinum Plus Debit Card (EBL)
- Dual Currency Debit Card (Local Savings Account and Foreign Currency Account)
- No annual or renewal fee
- BDT 300,000 daily withdrawal facility from ATM
- Can be used anywhere in the world
- Limited lost liability
Platinum Plus STAR Benefits (GP)
- Complementary Dine-In Offer at The Westin & Dhaka Regency
- Complimentary Access & Food at Balaka Lounge at Hajrat Shahjalal Int’l Airport, Dhaka
- FREE SIM Replacement
- Privilege Service at Grameenphone Center
- Priority at GP’s Hotline (121)
- Priority in Complaint Resolution through email at star@grameenphone.com
- Attractive Discount on Special Numbers
- Applicable other Privileges and Gifts for Grameenphone STAR
Other Banking Services
- Locker: 50% waiver on locker fee for the first year
- Student File: 50% discount on processing fee of any student file
- Free Internet & SMS Banking Facility
Conditions:
- Only GP Platinum Plus STAR customers are eligible
- No Supplementary Card
- Bank Rules Applicable
Contact:
- Eastern Bank Limited: 16230 (Hunting No.), +88028332232, Email: cardsteam@ebl-bd.com
Offer valid till:
31st December 2014Monday, March 17, 2014
Airtel Play the quiz contest and win a Samsung Galaxy Note 3
Airtel customers who participate can register with their phone number and starting playing.
Highest weekly scorer will receive a Samsung Galaxy Grand 2, and the highest scorer overall will receive a Samsung galaxy note 3.
a. Modality:
- to register in the contest airtel subscribers just need to visit the micro page http://micropage.opera.com/airtelbd through opera mini browser and to provide their airtel connection number (mandatory), name (mandatory) and e-mail address (optional) in the given field
- airtel subscribers who are already using airtel-opera mini browser, can register themselves for the contest just visiting the micro page through their airtel-opera browser.
- subscribers who don’t use airtel-opera browser they need to download opera-mini in their handsets visiting m.operamini.com or they can download opera mini also from the micro page
- Once the participants are registered will be able to start playing the quiz contest.
- Participants will have access to 50 quiz questions every week. That’s a total of 150 questions for 3 weeks.
- However participants can keep playing as long as they want. They may answer the same question more than once.
- For every right answer, participants will get 15 points and for every incorrect answer participants will get 5 points.
b. Winner Selection Process:
- Weekly winners cannot win in the subsequent week. One subscriber can only win a weekly prize only once.
- Weekly winners are still eligible for the grand prize.
- In case of a tie for the top prize, the user with highest data usage will be selected as winner.
- The more they play, the higher chance of winning they have. Highest scorer for the week will receive a Samsung Galaxy Grand 2 from Opera. Top 5 weekly scorers will also receive 200MB of 3G data as prize.
- The overall highest scorer over 3 weeks will receive a Samsung Galaxy Note 3 from Opera.
Qubee No Volume Limits for Monthly Package Users in March
*Terms and Conditions:
• Applicable for all active monthly package subscribers (except 512 Kbps-2 GB package new joiners)
• Not applicable if subscribers migrate to any other package
• In case of service quality deterioration due to too excess number of simultaneous users at the same location, QUBEE may choose to limit volume consumption for some users to ensure that majority of subscribers can avail the offer
• Effective for consumers in all (Dhaka, Chittagong, Rajshahi) March billing cycles
• “Nightshift” not applicable for March 2014 billing cycles
Airtel 2G bonus data offer
Get 100% data bonus and double up your life!!
- Dial *121*93# to get (10MB+10MB bonus) 20MB for 10 Tk (validity 2 days)
- Dial *121*73# to get (1GB+1GB bonus) 2GB for 275 Tk (validity 30 days)
- Recharge 27 Tk and get (27MB+27MB bonus) 54MB (validity 7 days)
Sunday, March 16, 2014
Robi Hard Hitter: Win 3G Handsets and Bonus Data
Activate Robi daily data pack from three different pack
and score runs to become Robi data hard hitter & win 3G Handsets /
bonus data packs.
Along with daily data packs you can now enjoy m.Cricbuzz.com absolutely FREE. How to Play and Score Runs:
- above pack cost are excluding VAT
- for data balance check please dial *8444*88#
- Robi Robibar bonus data pack is only available on Sundays
- To avail FREE access to http://m.cricbuzz.com from your mobile, you will have to activate regular 25MB/4MB/5MB (3.5G) pack & have remaining pack volume.
- Data charge will apply in case of access to any 3rd party portals or Google advertisements links from m.cricbuzz.com
Campaign Duration:
15th March, 2014 to 30th April, 2014.Gratification:
• Top 50 Robi Data Hard Hitters : 3G Handset• Next 50 Hard Hitters : FREE 150MB, Validity: 7 days
• Next 100 Hard Hitters : FREE 40MB, Validity: 7 days
Winner Selection and Handset/Data pack Disbursement:
• Winner will be selected within 15 days, after campaign period ends• Handsets will be distributed within 15 days post winner selection
• data packs will be posted within 7 days post winner selection
Robi New Bundel Sms (Sunday special)
রবি রবিবার অফার! ৫ টাকায় কিনুন ১০০ SMS এবং পেয়ে যান আরো ১০০ SMS ফ্রি! Validity: ১ দিন.
Saturday, March 15, 2014
banglalink Desh orange March-2014
everything is special for the dear ones. so, call at any banglalink number at the lowest rate of 4.17 paisa / 10 sec. recharge only tk. 16 to avail the offer.
offer details:
- all pre-paid customers (except ev) can enjoy the offer by recharging exact tk.16 at a time. play and ahoban package customers can avail the offer after migrating to other package.
- 4.17 paisa/10 sec to any banglalink number will be applicable during 12 am- 5 pm and will be valid for 5 days including the day of availing.
- special tariff validity will be extended upon another exact tk. 16 recharge for 5 days from recharge date (including recharge date).
- under this offer tariff to any other operator number will be 27 paisa/10 sec in any time of the day. sms rate and other services will be charged according to the package customer migrates to.
- customers enjoying other special tariff offers need to un-subscribe from those offers to enjoy this special tariff.
- also customers who will enjoy this special tariff will not be eligible to enjoy any other special tariff at the same time without un-subscription from this offer. to un-subscriber from this offer customer need to dial *166*16#.
- for details dial 77663.
- this offer is for a limited time period.
- vat applicable.
Grameenphone New postpaid package Xplore legend
Friday, March 14, 2014
Airtel New bundel offer
চার ছক্কার লড়াই, ক্রিকেট Crazy সবাই !
২০ টাকার বান্ডেল অফারে ২০ টাকার টক্ টাইম, ২০টাকার ভিডিও কল, ২০টি SMS, ৪০MB ইন্টারনেট। অ্যাক্টিভেট করতে ডায়াল *১২১*৩০৩# (ফ্রি )
Banglalink 26 e March bonus offer
২৬ শে মার্চ উপলক্ষে বাংলালিংক তার সন্মানিত গ্রাহকদের জন্য স্পেশাল অফার দিচ্ছে।
• বোনাস অফার চালু করতে মোবাইলে টাইপ করুন ‘REG’ এবং পাঠিয়ে দিন ২৫০০ নাম্বারে
• যেকোন বাংলালিংক প্রিপেইড ও কল এন্ড কন্ট্রোল গ্রাহক এই অফারটি উপভোগ করতে পারবেন। (পোস্টপেইড গ্রাহক ক্যাম্পেইনটির জন্য যোগ্য হবেন না)।
• এ মাধ্যমে ২৬এমবি ফেইসবুক বোনাস, ২৬এমবি হোয়াটসঅ্যাপ বোনাস, ২৬এমবি ইন্টারনেট বোনাস, ২৬ এমএমএস বোনাস (অন-নেট) এবং ২৬ এসএমএস বোনাস
(অন-নেট) উপভোগ করতে পারবেন।
• এই অফারটির মেয়াদ অ্যাক্টিভেশনের দিন + আরো ৩ দিন। এই মেয়াদ একই সময়ে সব বোনাস ভলিউমের (ফেসবুক, হোয়াটসঅ্যাপ, ইন্টারনেট, এসএমএস, এমএমএস ) জন্য প্রযোজ্য
• কেবলমাত্র ২৫০০ নাম্বারে একটি এসএমএস পাঠিয়ে ১৪ মার্চ থেকে গ্রাহক এই অফারের জন্য মনোনীত হতে পারবে। ২৬ মার্চ অফারটির জন্য মনোনয়নের শেষ দিন
• এক গ্রাহক শুধুমাত্র একবারই এই অফার পেতে পারেন
• যখনই এসএমএস টি সঠিক কিওয়ার্ডসহ পাওয়া যাবে, গ্রাহককে একটি রেজিস্ট্রেশন বিজ্ঞপ্তি দেয়া হবে। এবং গ্রাহককে অবগত করা হবে যে ৭২ ঘন্টার মধ্যে বোনাস পাওয়া যাবে
• বোনাস ভলিউম সম্পর্কে জানতে টাইপ করুন *১২৪*২৬#
• এটি একটি শর্তহীন বোনাস অফার, তাই অফারটি গ্রাহকদের ডিঅ্যাক্টিভেট করতে হবে না।
Thursday, March 13, 2014
Grameenphone New 3G Package
Grameenphone 3G internet users no longer have to worry about high costs. 3G package has now become even more affordable for all. Grameenphone brings you a new affordable 3G package: 1GB @ BDT 300+ VAT. To avail this package, all you need to do is to go to your message option and send SMS to 5000 writing 512 1GB or dial *500*57#. So what are you waiting for! Activate the 3G data pack and explore the world at your fingertips with the best 3G network with the widest 3G coverage in the country.
Offer:
|
Terms & conditions:
- Above mentioned tariff will remain unchanged until further notice
- Extra usage fee of BDT 0.01/10KB is applicable for after the consumption of 1 GB within the validity period
- Dial *500*61# to know volume consumed and dial *500*60# to know remaining volume
- To stop auto renewal, type STOP and send to 5000
- 3G speed will be available only within 3G coverage area
- The above mentioned speed refers to the average likely download speed and will depend on multiple factors such as handset’s capacity, your location, time of the day etc.
- It is not possible to get dedicated speed on 3G since 3G is a wireless technology.
Grameenphone Backup SIM for FREE
Another privilege for the valued Star Customers! From
now on, Grameenphone Star Customers can collect Backup SIM from our own
GPCs FREE to secure their connectivity more.
Backup SIM is basically a Replacement SIM that
customers can purchase in advance and preserve with them; in case of
getting his active SIM lost or damaged in future, customers can activate
the Backup SIM by their own without visiting the touch point further.
This is a very unique service in telecom industry
which will empower customers to get back into the network immediately in
case of lost and damage SIM. In Backup SIM, customer will enjoy the
self service facility; through SMS, IVR and e-Care customers can
activate their Backup SIM by their own from anywhere. Customers can also
block the Backup SIM if needed, collect and change their PIN also by
themselves. There is no service hour restriction; customer can enjoy
24x7 service from anywhere even from abroad.
We believe Backup SIM will make customer life easy by
providing prompt customer support, ensuring 24x7 service hour,
facilitating the roaming customers and helping our customers in a crisis
moment (SIM lost/damage). Besides, this will minimize the interim
revenue loss happening for the lost and damage SIM and help to build up
positive customer experience.
Some key points regarding the service:- Only Grameenphone Star customers can collect the Backup SIM from our own GPC at free of cost.
- Same Customer Verification Process applicable for SIM Replacement will be followed in Backup SIM issue.
- Customer has to fill up the SIM Replacement form which will be available in our system.
- Customer can make the Backup SIM active by his own through SMS, IVR and e-Care.
- Whenever the customer makes his Backup SIM active, his regular SIM will be deactivated instantly; both the SIM can’t be active at a time.
- Backup SIM can’t be activated to any other MSISDN except the assigned one.
- Customer can preserve only one Backup SIM at a time.
- Customer must have a PIN, which he can change as per his choice, for Backup SIM service.
- A user manual will be provided to the customers during Backup SIM purchase where all necessary information/process regarding Backup SIM services will be mentioned.
- Customers who have the Registration Form can avail this service.
